1. Introduction
At John Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases.
2. Information We Collect
We may collect the following types of information:
- Personal Information – Name, email address, phone number, billing and shipping addresses, and payment details when you place an order.
- Account Information – Username, password, and preferences when you create an account.
- Transaction Data – Order history, payment details (processed securely), and customer support interactions.
- Technical Data – IP address, browser type, device information, and cookies to improve your browsing experience.
- Marketing Preferences – Your subscription to our newsletters, promotions, and special offers.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To personalize your shopping experience.
- To send updates about promotions, new arrivals, and order-related notifications.
- To improve website functionality and security.
- To comply with legal and regulatory obligations.
4. How We Protect Your Information
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for secure transactions, and sensitive payment details are processed through trusted third-party payment providers.
5. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service Providers – Payment processors, shipping partners, and IT service providers to fulfill orders and maintain the website.
- Legal Authorities – If required by law or to protect our rights and prevent fraud.
6. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction: You can review and update your personal details in your account.
- Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
- Data Deletion: You can request the removal of your personal data from our records, subject to legal obligations.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review them before sharing your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
John Studio
Firdous Market, Lahore
info@johnstudio.com
+92-322-4481116